Professional Services Consultant

The Professional Services Consultant is an integral part of our mission within the Professional Services team. In this role, you will provide remote deployment and configuration expertise for advanced security solutions, with a focus on Prisma Access deployments and migrations. You will act as a Subject Matter Expert, working closely with customer stakeholders to provide leadership, technical direction, and guidance on best practices.

This is a highly technical, hands-on role where you’ll architect, deploy, and migrate large-scale Prisma Access environments. You’ll be relied upon as the technical authority who can solve complex cybersecurity challenges and train client staff for long-term success. Unlike administrative or operational roles, this position requires direct engineering and deployment expertise — candidates who have only managed Prisma Access post-deployment will not be a fit.

These openings support federal projects. Due to the nature of the work, U.S. citizenship is required.

Your Impact

• Lead Prisma Access deployments and migrations for large-scale customer environments
• Migrate customers from legacy firewall and remote access solutions to modern SASE architectures
• Build and customize policies, authentication integrations, and application signatures
• Provide after-hours/on-call support as needed for maintenance windows
• Analyze logs and events for troubleshooting, diagnosis, and issue resolution
• Mentor customer teams on best practices, upgrades, and long-term operational excellence
• Collaborate with cross-functional teams (Support, Engineering, Product) to ensure seamless delivery

Must Have

• Strong, hands-on Prisma Access deployment and migration experience (not just operational/admin)
• U.S. Citizenship required (federal client requirement)
• 4+ years in professional services, consulting, or engineering roles (BS/MS in Computer Science, Electrical/Computer Engineering, or related technical field preferred)
• In-depth firewall expertise, including installation, configuration, and advanced troubleshooting
• Strong TCP/IP networking skills with dynamic routing (BGP, OSPF, etc.)
• Experience with VPN technologies (IPSEC, SSL, Remote Access) and authentication (LDAP, RADIUS, SAML)
• Exposure to URL filtering, proxy, and SSL decryption
• Familiarity with multiple vendor solutions (Cisco, Checkpoint, Fortinet, Juniper, Zscaler, Blue Coat, etc.)
• Advanced troubleshooting skills using tcpdump, Wireshark, and similar tools
• Strong written and verbal communication, able to engage both executives and technical peers
• Project leadership and cross-functional collaboration experience
• Preferred certifications: PCNSE, CCNP/CCIE, CISSP

Nice to Have

• Experience with SD-WAN and large-scale remote access deployments
• Federal project background or experience with compliance-driven environments
• Application delivery and monitoring expertise
• Virtualization knowledge (VMware, Citrix, Microsoft, Linux KVM)