Professional Services Consultant (Cybersecurity / SIEM & Automation)

The Professional Services Consultant is an integral part of our mission within the Professional Services team. In this role, you will provide onsite and/or remote deployment and configuration expertise around advanced security operations solutions. You will function as a Subject Matter Expert, working directly with customer personnel and project teams to provide leadership, technical direction, interpretation, and alternatives aligned with best-practice methodologies.

This is a highly technical, hands-on role where you’ll work with modern SIEM and automation technologies to enhance detection, response, and orchestration. You thrive in solving complex cybersecurity challenges, from implementations to integrations. You are the technical authority, helping clients secure their digital environments while enabling their teams with training and best practices.

While experience with specific vendor platforms is highly valued (including Palo Alto’s XSIAM and related security solutions), what matters most is a strong background in SIEM, automation, and security operations. Many projects involve migrations from legacy tools, so experience across competing technologies will give you an edge in this role.

Your Impact

• Lead SIEM deployments and automation projects for enterprise customers
• Develop and tune detection rules, dashboards, and analytics use cases
• Create and refine automated workflows/playbooks for incident response
• Collaborate with client SOC teams to improve threat detection and response posture
• Troubleshoot and analyze security event data to drive root cause identification
• Mentor customer staff on SIEM best practices, optimization, and long-term maintenance
• Work cross-functionally with engineering, support, and product teams to resolve complex issues

Must Have

• Strong experience with SIEM platforms (XSIAM, Splunk, QRadar, Sentinel, or similar)
• Proven background in automation and orchestration (playbooks, scripting, SOAR integrations)
• Proficiency in scripting languages such as Python or similar for automation use cases
• Hands-on experience in incident response workflows and log analysis
• Engineer (4+ years) in professional services, consulting, or SOC environments with BS/MS in Computer Science, Engineering, or equivalent technical experience
• Strong understanding of networking, firewalls, and common security protocols (LDAP, SAML, RADIUS)
• Familiarity with multiple vendor technologies (Palo Alto, Cisco, Checkpoint, Fortinet, Zscaler, etc.)
• Strong troubleshooting skills, with experience using packet capture and log analysis tools
• Excellent written and verbal communication skills; ability to present to both technical and business stakeholders

Nice to Have

• Experience with SOAR platforms (e.g., XSOAR) in conjunction with SIEM deployments
• Cloud security monitoring experience (AWS, Azure, GCP)
• Knowledge of machine learning-driven detection in SIEM platforms
• Industry certifications (PCNSE, CISSP, CCNP, GIAC)

Location

• Open to U.S. remote candidates