Vice President of Services:

We are seeking a hands-on, entrepreneurial VP of Services to build a service organization from the ground up for a fast-growing switchgear and electrical services company. This leader will create, launch, and scale a best-in-class services division that supports both planned maintenance and rapid-response emergency service for mission-critical electrical systems.

This is not a “manage a legacy team” role — it’s a build, grow, and scale opportunity for someone who thrives in a fast-moving, high-pressure environment and is motivated by seeing their impact directly in the field.

What You Will Build & Lead

You will own and develop two core service functions:

1. Planned Services

• Preventative maintenance, testing, and scheduled field services
• Build scheduling, dispatch, and capacity planning systems
• Develop service packages, processes, and workflows from scratch

2. Emergency / Rapid Response Services

• 24/7 emergency support for failures, outages, and urgent customer needs
• Create a dispatch model that can get technicians onsite within hours
• Build a call system and escalation structure for high-pressure, time-sensitive situations

Key Responsibilities

• Build the service division from zero to scale — people, systems, equipment, and processes
• Recruit, hire, train, and retain skilled Field Technicians (both junior and senior)
• Stand up a 24/7 dispatch and call support system for emergency response
• Procure and manage service trucks, tools, and testing equipment
• Establish SOPs for safety, service delivery, job costing, and customer communication
• Launch the Houston operation first, then expand to additional regions
• Oversee scheduling, resource management, work order systems, and service capacity
• Maintain a strong customer-centric focus with reliability, speed, and quality at the core
• Build a culture that can thrive in a rougher, real-world field environment (industrial, utilities, plants, etc.)

Who Will Succeed in This Role

This role is ideal for someone who:

• Has energy, grit, urgency, and leadership drive
• Has built or scaled a services organization before — ideally in electrical, mechanical, or industrial field services
• Can operate at both strategic levels and in the weeds when needed
• Is comfortable in a high-pressure environment where customers need solutions now
• Can instill process and systems in an industry that demands speed and reliability
• Understands how to hire, manage, and motivate field technicians

Qualifications

Required:

• Experience leading a service, maintenance, or field operations organization (electrical preferred)
• Strong operational and business management ability (systems, scheduling, P&L, staffing)
• Proven ability to build a service function from scratch or scale one rapidly
• Leadership experience in a high-pressure field services environment

Nice-to-Have (Not Required):

• Electrical or switchgear service experience
• Background managing trucks, tools, and testing equipment procurement
• Experience building 24/7 service and dispatch operations

Career Opportunity & Growth

• Build a service division your way from the ground up
• Houston will be the flagship — then expand to multiple major markets
• Equity upside for building a scalable, profitable division
• High-visibility executive role with long-term growth potential